How to order - pay - return

How to order your favorite products?

To order, you just put a product in your shopping cart. When you have all the products you wanted, clic on your shopping cart and you can see at a glance of all your products at once.

If you agree, you can progress to payment.

For our confort and yours, we ask you to fill your contact informations and to subscribe to our online market.

Your contact will only be used on this website and won't be sent to tiers.

You can choose between several payment process, including Visa, Mastercar, Paypal etc.

Payment details will not be stocked nor sent to tiers.

Hoe betaal je veilig online

Payment by bankwire.

You can easily and safely pay by bank transfer. This option will be given during the payment process.

When returning goods, the amount will be refunded to the account, the amount is debited. Please note that payment by bank transfer may take about three days until receipt of payment.

Pay withPayPal (Maestro, Visa, Mastercard, American Express, ...)

You can also pay via PayPal. If you choose to pay with PayPal, you will be immediately redirected to PayPal after ordering. If you are already registered with PayPal, you can login with your username and confirm payment. If you are new to PayPal, you can open a PayPal account and confirm the payment. You can also choose to pay by Paypal as a guest. In this case you do not need to create an account. Once we received the payment, your order is sent. If you pay by Paypal, you still receive a receipt which also contains a link to the PayPal payment process. If the payment process is interrupted any reason, with this link you still have three hours to make the payment.

If you return the goods, the amount will be credited to your PayPal account. In this case you will be credited or on your bank account or PayPal account. 

Not happy?.Send your products back!

For all products purchased from Guy de France the law on commercial practices prevails. You will have a 14 day cooling off period (to change your mind). We do not take back articles if the product or packaging are no longer in their original condition (complete, in a good condition and unused). If you wish to take advantage of your right to return, you need to do it within 14 calendar days from the day following delivery and inform us in writing. To cancel an order, there is no penalty.

The postmark shall prevail. All documents sent, guarantees and packaging materials must be attached to the return as well as your bank account number. The direct costs of return are charged to the buyer. Unfranked packets or insufficiently franked will be rejected and returned to the sender. Guy de France will reimburse you the value of the purchased products within 30 days of their return. If it appears that goods are not received conforming with terms of right to cancellation, the value of the purchase is not or is not fully reimbursed. In this case, the product remains your property. At your request, the product can be equally sent back to you at your cost. The proof of your return must be validated by the post office. Despatches against reimbursements will be refused.

Goods must be returned to the following adress :

Guy de France - online shop

Wegvoeringstraat 79

9230 Wetteren


Returns during

14 days

Shipped within

5  working days

Secure payments